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Cloud Request - RDWeb Users Needed

You can copy & and paste this email into a ServiceWeb ticket. Please make sure to update the number of users you need created.


Make a cloud request to add "Cloud User." An example can be seen here


Login to the ServiceWeb here >

You need one RDWeb user account per workstation, time clock, or tablet. Every red 5 below in the example needs to be updated with the number of users you need. This image shows the devices that require an RDWeb user account. 


Cloud Team,


I need 5 RDWeb users to connect the certified hardware we purchased from EMS Barcode Solutions to Global Shop.


1. Please set up five users using the format below and make the password the same for all five user accounts.



2. Please provide our RDWeb URL for confirmation.

Global Shop Certified Hardware
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