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Our Comprehensive 3-Year Warranty is part of our 3-Year Hardware Total Cost of Ownership plan, covering your GSS certified hardware against accidental damage and hardware failures. For repairs, customers must ship the device to EMS Barcode at their expense, and we will return it via UPS Ground at no cost to you. This ensures your device remains operational while minimizing your total cost of ownership and providing valuable protection for your investment. Batteries are excluded and covered by a 1-Year Warranty.